At Careertronic Global Services, we provide custom software development services designed to meet the unique needs of our clients. As our services are primarily digital in nature, our Shipping and Delivery Policy outlines how we deliver the final products, including software applications, code, documentation, and other related deliverables, to our clients. By engaging our services, you agree to the terms and conditions set forth in this policy.
1. Delivery of Digital Products
Since the services we provide are digital (software applications, websites, mobile apps, code, etc.), there is no physical shipping involved. Instead, the delivery of the final products will be done through secure, digital means.
a. Delivery Methods
Deliverables will be provided to the Client using one of the following methods:
- •Secure File Transfer: We may provide access to a secure file-sharing platform (such as Dropbox, Google Drive, or a similar service) where the final deliverables can be downloaded.
- •Project Management Platforms: If the project is being tracked via a project management tool (such as Jira, Trello, or Asana), we will upload final files or deliverables directly to the tool for download.
- •Direct Email or FTP: If applicable, we may send the final deliverables via email or FTP (File Transfer Protocol) directly to the Client.
- •Code Repository Access: For software projects, we may grant the Client access to the project's source code repository (e.g., GitHub, Bitbucket) to download the code.
b. Delivery Timeline
The estimated delivery timeline for each project will be specified in the Statement of Work (SOW) or Project Contract between Careertronic Global Services and the Client.
Delivery timelines depend on the complexity and scope of the project. We strive to meet agreed-upon delivery dates; however, delivery may be subject to delays due to unforeseen circumstances (such as client delays, technical challenges, or external dependencies).
Upon completion of each project phase, we will notify the Client and provide them with the deliverables within the agreed timeframe, or as otherwise specified in the contract.
2. Deliverables
Deliverables may include, but are not limited to:
All deliverables will be provided in the format agreed upon in the Statement of Work (SOW) or contract, unless otherwise discussed.
3. Client Responsibilities Upon Delivery
Upon receipt of deliverables, the Client is responsible for the following:
Review of Deliverables
The Client should review the final deliverables to ensure they meet the agreed-upon requirements, features, and quality standards.
Feedback and Approval
If the Client requires any modifications or revisions, they must provide feedback within the agreed-upon review period. The Client's approval is required for the formal completion of the project.
Testing and Quality Assurance
While Careertronic Global Services conducts extensive testing during development, the Client should conduct their own testing and quality assurance checks. Any bugs or issues identified during testing should be communicated to Careertronic Global Services promptly for resolution.
4. Late Deliveries and Delays
While we make every effort to deliver your project on time, delays may occur due to various reasons, including:
Client Delays
Delays in receiving feedback, approval, or resources from the Client (e.g., access to third-party accounts, content, etc.) can impact project timelines.
Technical Challenges
Unforeseen technical challenges or issues that arise during development may cause delays.
External Dependencies
If the project relies on third-party services, tools, or resources (e.g., API integrations, licensing approvals, etc.), any delays from external providers can affect our delivery timeline.
If a delay occurs, Careertronic Global Services will notify the Client immediately and provide an updated estimated delivery date. We will make every effort to minimize delays and communicate effectively throughout the process.
5. Final Acceptance and Ownership of Deliverables
Final Acceptance
The Client must formally accept the final project deliverables as outlined in the project agreement. The acceptance period typically ranges from 7 to 14 days from the delivery date.
Ownership
Upon final acceptance and receipt of full payment, ownership of the deliverables (including software, code, and intellectual property rights) will be transferred to the Client as specified in the Terms and Conditions or Service Agreement.
License to Use
If applicable, the Client will be granted a license to use third-party tools, libraries, or software integrated into the project, subject to the terms and conditions set by those third-party providers.
6. Support and Maintenance
After the project is delivered and accepted, Careertronic Global Services may offer ongoing support and maintenance services as part of the contract or through a separate agreement. This can include:
Support and maintenance terms, including pricing and scope, will be outlined in a separate Service Level Agreement (SLA) if applicable.
7. Delivery of Updates and Enhancements
Post-Launch Updates
Careertronic Global Services may provide updates or enhancements to the software following delivery. These updates can include performance improvements, new features, security patches, or bug fixes, and will be delivered in the same way as the initial deliverables.
Version Control
For ongoing projects, Careertronic Global Services may use version control systems (e.g., Git) to manage changes and updates. The Client will be notified when a new version or update is available for download.
8. Contact Information
If you have any questions regarding the delivery of your project or need assistance with the process, please feel free to contact us at:
Careertronic Global Services
Email: contact@careertronics.in
Phone: +918602755547
Address: E-108, Sec 1, Devendra Nagar, Raipur, CG
By engaging Careertronic Global Services for your software development needs, you acknowledge and agree to the terms outlined in this Shipping and Delivery Policy.
If you have any questions or concerns, please contact us prior to agreeing to the terms.